Legal notice
Noted Brand Rules
Our Creative & Customer Standards
Noted is built around creativity, individuality, artistic expression and lifestyle stationery.
These rules help protect the brand and create a positive experience for our customers.
1. Our Creative Work
Noted’s original designs, artwork, graphics, illustrations, branding, photographs and written content are protected by applicable intellectual-property laws.
Customers may enjoy and use the products they purchase, but purchasing a product does not transfer ownership of Noted’s underlying artwork or intellectual-property rights.
2. No Copying
You may not copy, trace, reproduce, redistribute or commercially exploit Noted designs without written permission.
3. No Reselling Our Designs
You may not take a Noted design and:
- upload it to another print-on-demand platform;
- put it on another product;
- sell it as your own design;
- distribute the artwork digitally; or
- use it as part of another commercial product.
4. Product Photography
Noted product photographs and promotional graphics may not be copied or used commercially without permission.
5. Respectful Customer Behaviour
We welcome questions, feedback and criticism.
We do not tolerate:
- harassment;
- threats;
- abusive behaviour;
- fraudulent claims;
- deliberate attempts to deceive;
- discrimination;
- spam; or
- attempts to damage the business through knowingly false information.
We reserve the right to restrict communication or take appropriate action where permitted by law.
6. Reviews
We encourage honest reviews.
Reviews should reflect genuine customer experiences.
Customers must not:
- submit fake reviews;
- review products they have not purchased or experienced;
- impersonate another person;
- post spam;
- include another person’s private information; or
- deliberately make false claims.
7. Social Media
We love seeing customers use their Noted products.
If you tag or mention Noted on social media, we may see your public post, but we will not assume that we have permission to commercially reproduce your photograph or content simply because you tagged us.
If we want to use customer-created content for marketing, we may request appropriate permission.
8. Our Brand Promise
Noted aims to provide products that are:
Creative. Artistic. Useful. Personal.
We aim to create products that customers can incorporate into their everyday lives while expressing their own style.
9. Our Commitment
We will aim to:
- describe products honestly;
- display pricing clearly;
- communicate shipping information clearly;
- protect customer information;
- respond to customer concerns reasonably;
- correct mistakes where appropriate; and
- comply with applicable consumer-protection requirements.
10. Legal Rights
These Brand Rules do not replace our Terms & Conditions, Refund & Return Policy or Privacy Policy.
Mandatory legal rights always take priority over a brand rule where applicable.